Operations, systems &
document automation for
owner-led businesses.

Black Cup Consulting helps small teams clean up messy operations, align their digital tools, and turn paperwork into usable data with hands-on consulting and managed automation workflows.

what we do

Operations, systems &
document automation in one place

A single partner to help you stabilize operations, align your tools, and remove manual data entry from your day-to-day work.

See where profit is leaking

We map your workflows, roles, and tools to highlight where time and margin are being lost in day-to-day operations.

Align tools & data

Connect POS, inventory, accounting, and e-commerce so you’re not re-entering the same information in multiple places.

Automate the workflow

Use Black Cup AI to turn PDFs, scans, and handwritten forms into structured data that feeds your time sheets and systems.

Practical operations & automation support for real businesses

HOW WE HELP

Practical operations & automation support for real businesses

Black Cup works with owner-led and small-team organizations that have grown faster than their systems. We help you see where time and profit leak out of the day-to-day and design simple, sustainable fixes your team can actually maintain.

  • Clarify roles, workflows, and handoffs.
  • Align tools so POS, inventory, accounting, and e-commerce support the way you work.
  • Automate repetitive data entry with Black Cup AI.
  • Create reporting leadership can trust.
  • Support your team through change, not just hand over a document.

Backed by 20+ years of operations, digital systems, and e-commerce experience.

From messy reality to a clear, sustainable system

our process

From messy reality to a clear, sustainable system

We start with where you are today—people, tools, and constraints—and work toward a system that your team can actually run.
Discovery & reality check
We talk through how work really happens, what’s working, and where it feels chaotic or fragile.
Mapping & diagnosis
We map workflows and data flows to highlight bottlenecks, risks, and opportunities.
Design & implementation
We design practical changes—process adjustments, system tweaks, or automation workflows and help implement them with your team.
Review & refine
We review what’s working, adjust where needed, and leave you with a stable, documented setup.

ABOUT BLACK CUP

Hands-on operations, systems & automation support

Black Cup Consulting was built for leaders who are deeply involved in their business but don’t want to become full-time systems architects. We step into the messy middle of your workflows, digital tools, and document flows to help you design something that actually works.

We prefer small, practical steps over big-bang, never-finished projects. The goal is stability, clarity, and a foundation for growth—not complexity for its own sake.

our services

Services Designed
To Your Needs.

Workflow Automations

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Operations Consulting

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IT Support

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Retail & E-Commerce Systems

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Strategic Planning

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Our commitment to client satisfaction, deep regard for personal relationships and dedication to quality is the cornerstone to our continued success.

How we engage

Ways to work with Black Cup

Start small or go deeper—once we understand your current situation and constraints, we’ll help you choose an engagement that matches your size, urgency, and budget.

01
Strategy sessions

Focused, 60–90 minute working calls to unpack your situation and recommend a starting path.

02
Operations audits

Structured reviews of workflows, tools, and roles to see where time and profit are leaking out.

03
Automatation implementations

Design and configure workflows so forms, PDFs, and scans flow into your systems automatically.

04
Systems clean-up

Realign your POS, inventory, accounting, and e-commerce stack so they work together instead of against each other.

05
Ongoing support

Monthly operational support and monitoring for incremental improvements.